Getting the most out of ConnectionOpen

Tue, Mar 31, 2020

We’re often asked by users ‘How can I get the best experience using ConnectionOpen?’ So here’s a compilation of tips and tricks to check and optimise everything. The three key areas are connectioncomputer and audio hardware.


  • Always use wired ethernet connection when possible
  • If using WiFi, stay as close to the router as possible and use 5Ghz band if available
  • Check your connection with - ideally both upload and download should be above 7Mbps
  • Ensure no other apps are using bandwidth such as Google Drive, Dropbox, One Drive, etc.
  • Connect directly to access point (no switches or WiFi extenders in middle)


  • Quad-core processor recommended
  • Close other apps which may be using CPU
  • If using a laptop, plug it in and disable power saving

Audio hardware

  • Use a good quality sound card/audio interface
  • If you are on Windows, be sure to use the manufacturer ASIO drivers if available. When not available use a generic ASIO driver such as ASIO4ALL
  • If possible choose 48000 sample rate (ConnectionOpen's internal rate)

We hope this will help you get the best possible experience using ConnectionOpen. If you have any questions or need further advice, please don't hesitate to get in touch.

Introducing ConnectionOpen 3.1.0 - now on iPad!

Mon, Mar 16, 2020

Today we are launching ConnectionOpen 3.1.0 with our brand new iPad app!

ConnectionOpen 3.1.0 is now available to download from the App Store for iPad, and for Mac and PC from our website.

Setup is easier than ever on iPad, just open the App Store, download the free ConnectionOpen app, then login to your ConnectionOpen account - ready to communicate, collaborate and create, in just a couple of minutes.

Alongside iPad support, we’ve been busy tweaking and optimising the ‘under the hood’ code to improve the CPU used by the video streaming while ensuring our fantastic audio quality, stays fantastic. We've also updated the settings menu, where you can now choose from a selection of incoming session ringtones and specify the volume.

Don't forget, right now you can try ConnectionOpen completely free - sign up and get 3 free day passes today.

If you have any questions or need assistance with anything related to ConnectionOpen, you can contact our support team via our website.

Thank you for being part of our journey,
ConnectionOpen Team

Using ConnectionOpen plugin in Ableton Live

Wed, Feb 12, 2020

Continuing our tutorials series, this week we show you how to use ConnectionOpen inside Ableton Live as a plugin.

After a quick tip regarding audio buffers, we jump straight into creating the audio tracks we need and setting up the necessary routing of audio. Then we initiate a live session 5,000 miles away and start recording, all without leaving Ableton Live.

Check out this convenient workflow for yourself, and when you’re ready to give it a try yourself, head over to and sign up to get your 3 free day passes. Need more time to decide? Explore everything ConnectionOpen has to offer with a 14 day free trial, available now.

ConnectionOpen Team

Using ConnectionOpen as a plugin in Pro Tools

Thu, Feb 6, 2020

In our previous tutorials we showed you just how easy it is to install, setup and start a session with ConnectionOpen on both Windows and Mac.

This week we look at how to use ConnectionOpen as a plugin inside your DAW. For this video we're using Avid Pro Tools, the number one choice for professional audio producers, but you can use any DAW that supports AAX, VST or AU plugin formats; ConnectionOpen is available in all three formats.

Check out this week’s video and see for yourself. Sign up for your free ConnectionOpen account today, and we'll give you 3 free daily passes to get started.

ConnectionOpen Team

ConnectionOpen updated to version 3.0.1

Fri, Jan 31, 2020

This week we've released a new version of ConnectionOpen that includes a couple of minor bug fixes and contains a new feature: contact removal.

If you haven’t updated your ConnectionOpen client application and DAW plugins in a while, be sure to download the latest version to experience ConnectionOpen at its best.

We have been listening to your feedback are constantly working to improve and enhance the ConnectionOpen experience to meet your needs. As always, we welcome any feedback, comments and suggestions. Send us a message anytime! We value your input.

Today is the last day to receive 50% OFF of any subscription plan for the next 12 months. Sign up and input code JAN2020 for your 50% discount.

To make it easier to discover the many advantages of ConnectionOpen, we now offer three free passes when you sign up for an account.

The ConnectionOpen Team

Get started with ConnectionOpen on Mac

Thu, Jan 23, 2020

Following on from last week’s video, this week we show you that it’s just as easy to setup and get started with ConnectionOpen on a Mac.


In the video we set everything up, add a contact and make a connection with both audio and video 5,000 miles away. The audio is crystal clear and the latency super low - that’s what ConnectionOpen is all about.


Check out this week’s video and see for yourself. Don’t forget you get 3 free passes when you create your free ConnectionOpen account today.


Also remember that until the end of January, you can subscribe to any monthly plan using the code JAN2020 and get 50% off for 12 months - 14 days free trial, no minimum term, cancel anytime.


Thanks for watching,

ConnectionOpen Team

Learn how to get started with ConnectionOpen

Fri, Jan 10, 2020

Get started with Connection Open

Last week we released ConnectionOpen 3.0, and today we wanted to show everyone just how quick and simple it is to start using ConnectionOpen.

This video shows you the process, from downloading and installing, to adding contacts, right through to starting your first session.

To try it yourself, sign up for a free ConnectionOpen account today and get 3 free day passes worth $30 as soon as you verify/activate your account. Absolutely no purchase required, whatsoever.

Also remember that until the end of January, you can subscribe to any monthly plan using the code JAN2020 and get 50% off for 12 months - 14 days free trial, no minimum term, cancel anytime.

Try ConnectionOpen 3.0 completely free today.

The ConnectionOpen Team

Introducing ConnectionOpen 3.0 with Live Video Streaming

Fri, Jan 10, 2020

Connection Open 3.0

Today we’re pleased to announce the release of ConnectionOpen 3.0 which includes an exciting new feature: Live Video Streaming!

You can now send and receive live webcam video inside your PC or Mac ConnectionOpen session, whether you are using the standalone client or DAW plugin version. Improving your workflow with low-latency communication has never been easier!

ConnectionOpen version 3.0 also includes several other improvements and optimisations. We’ve tweaked the interface to improve the overall user experience, making it easier to navigate the menus and controls. The session window has been given a vertical makeover and we’ve added the user account profile section so it can be edited from inside the client. Finally, some ‘behind the scenes’ changes have improved session reliability and quality, and we’re delighted with the results.

ConnectionOpen 3.0 is available to download from our website now, with its quick and easy installer, you can be ready to go in just a couple minutes. If you have any questions, or if there's something you’d like to talk to us about, you can get in touch with our support team at anytime, with the convenient link on the ConnectionOpen Home Page.

And there’s more! To celebrate this release we’re offering a great deal on all monthly plans with a huge discount for a limited time only. Right now until the end of January, subscribe to any monthly plan using the code JAN2020 and get 50% off for 12 months - 14 days free trial, no minimum term, cancel anytime.

Thank you for following our journey,
The ConnectionOpen Team`

Black Friday MEGA Discounts

Fri, Nov 29, 2019

Black Friday

This weekend we’re pushing ConnectionOpen to the next level, by offering some incredible Black Friday discounts, that are simply too good to miss:

  • Day Passes: Buy 1 and get 4 extra passes for FREE!
  • Monthly Subscriptions: Apply the discount code BF2019 and get 50% Off for the first 12 months (no minimum term)

Right now until Monday, for every day pass you buy, your account will be credited with 5 day passes - it’s 5 for the price of 1!

Plus sign up for either a BASIC or PRO monthly plan before the end of Monday and get the first 12 months for half price! There’s no minimum term either, just a great value monthly plan, half price for the first year - super savings, super simple. Just use the code BF2019 when purchasing a plan.

Fancy giving us a go? There’s never been a better time to jump on board and join the ConnectionOpen revolution. Be quick though, these very special offers must end Monday; when they are gone, they are gone - don’t miss out!

The ConnectionOpen Team

ConnectionOpen goes to Neverland

Tue, Nov 26, 2019

With sand still in our shoes, we’re excited to tell you about our recent adventure in Costa Rica; six days of music industry workshops at the fantastic Neverland Retreats event!

Led by co-founders Adam McInnis and Sam “Heights” Garay, it offers aspiring artists and producers the chance to get away from the daily grind and learn about the music business from people on the inside; a selection of award winning producers, songwriters, vocal coaches and other seasoned professionals who have worked with some of the biggest names in music. With a sell out attendance of up and coming artists and a plethora of music industry mentors in the same hotel, it was a real hotbed of talent, surrounded by the beautiful jungles of Nosara, Guancaste.

Idyllic as the scenery may sound, this was not just a holiday, we were keen to demonstrate (OK, show off!) what ConnectionOpen can do, and how it can be used to empower artists to work remotely, so we decided to really push it. We performed a live ConnectionOpen session from Costa Rica to Portugal - over 5,000 miles away! We’re pleased to report everything went smoothly and the response was really positive, attendees were especially impressed by the quality of the session, and how easy it was to set up.

If you like the sound of Neverland Retreats, we highly recommend them if you want the insider guide to making it in the music industry - maybe we’ll see you at the next one!

The ConnectionOpen Team

ConnectionOpen client updated to version 2.1.1

Wed, Oct 2, 2019

This week we released a new version of ConnectionOpen which includes a couple of minor bug fixes and some ‘behind the scenes’ updates and improvements.

If you haven’t updated your ConnectionOpen client application and DAW plugins in a while, be sure to download the latest version to experience ConnectionOpen at its best.

We are always looking for ways to improve and enhance the ConnectionOpen experience, and we welcome any feedback, comments and suggestions. Whatever’s on your mind, it’s quick and easy to send us a message.

The development of ConnectionOpen is a journey, and we’re grateful to everyone that joins us along the way.

The ConnectionOpen Team

Remote audio recording with low latency and uncompressed audio

Wed, Sep 18, 2019

With a big year ahead, we’d just like to give everyone a quick reminder of what ConnectionOpen is all about.

What is ConnectionOpen?
ConnectionOpen is an application designed to transmit uncompressed audio over the internet with close to zero latency, for the purpose of remote collaboration and recording.

Key Features
- Quick to set up, easy to use
- Available as a standalone application and VST/AU/AAX plugins
- Simple, cost-effective pricing structure including day pass sharing

What makes ConnectionOpen so special/different?
The concept of using uncompressed audio with no perceivable latency is the core of ConnectionOpen - it’s a killer combination not available with other online communication tools. Users located miles apart can collaborate and record as if they were in the same studio.

How is that possible?! The magic behind ConnectionOpen is the innovative communication technology we designed, built and patented ourselves. With other online solutions there has always been a trade off between speed and quality, ConnectionOpen is designed to remove this compromise.

Who is ConnectionOpen for? Voice over artists - The ability to perform and work remotely offers VO artists greater flexibility; a win-win for both the artist and their client.

Musicians/producers - you don’t have to be in the same location to make a hit record anymore; collaborate anywhere over the internet with studio quality sound.

Podcasters - say goodbye to awkward, low quality Skype interviews plagued with lag issues, and start recording professional interviews with guests around the world.

Questions? Feedback to share? Need support? If you want to get in touch with us for any reason, the quickest way is via the website chat facility. Look out for the little green circle at the bottom right of the screen - give it a click or a tap to start a new chat. Sign up and start your 14 day free trial now

Thanks for reading; be sure to let us know what you think!

The ConnectionOpen Team